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Course Description

Join UGA SBDC professionals and different Augusta small business owners in conversation and discussions in order to build or enhance the experience of your customers. After you have worked hard to get a client base, do you know how to keep them? Time and effort put toward maintaining a client is a valuable investment. Are you doing it well? Registration is Required.

Course Outline

  • Award- Winning Team (What Makes One)
  • Award- Winning Team (How to Build)
  • Tips for the Front Line
  • How do you Know?
  • Q/A

Learner Outcomes

• Understanding the Competitive Edge Gained by Great Customer Service

• Action Items to Build an Award-Winning Team

• Tips and Items for Owners and Staff

• Knowing What the Customer Wants 

• And more!

Notes

A Public Service and Outreach Unit of the University of Georgia.  Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.  All programs of the UGA SBDC are open to the public on a non-discriminatory basis.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.

Testimonials

Testimonials of Former Winning Through Customer Service Attendees:

"Excellent program activities, great real-life scenarios."

"Program was excellent! Love people who invest time in others to make them more successful."

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Enroll Now - Select a section to enroll in
Section Title
Winning Through Customer Service Workshop
Type
In Person
Days
W
Time
8:30AM to 12:00PM
Dates
May 18, 2022
Schedule and Location
Contact Hours
3.5
Hosting Center
  • UGA SBDC Augusta
Course Fee(s)
Registration Fee non-credit $99.00
Instructors
Section Notes
All programs of the UGA SBDC are open to the public on a non-discriminatory basis.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.  Contact Garrison Boling at augusta@georgiasbdc.org or call 706-650-5655.
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