Is your Customer Service making or breaking your business? Customer Service is vital for a happy customer and to drive repeat business. So how is your Customer Service? Every business can benefit from improved Customer Service and this program is designed around helping you as the business owner or key manager in developing strategies for improving or implementing your Customer Service program. Join us for this one hour webinar for 8 strategies to build a winning customer experience for your brand and business.
Course OutlineExamples of Who is doing it well and what we can learn from them.
Training both your employee and your customer on expectations.
Learning from customer complaints
And addressing why customers leave.
Learner OutcomesKey Take-Aways Include:
- Training your employees on proper response
- Setting a standard for customer service
- How and why to embrace complaints
- And examples on the Gold Standards!