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Course Description

Explore the pivotal role of understanding human behavior across all facets of business operations. From crafting effective marketing strategies that resonate with customers to optimizing employee recruitment and retention practices, and navigating successful partnerships, this course delves into the psychology behind forging meaningful connections. Through practical insights, attendees will gain essential skills to enhance interpersonal dynamics, foster loyalty, and ultimately drive sustained business.

Learner Outcomes

  • Recognize the difference between Attitude and Behavior. 
  • Understand Human Behavior and why people act the way they do.
  • Identify Generational Types and Intergenerational Communication.
  • Values and Company Culture.
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Enroll Now - Select a section to enroll in
Section Title
Cultivating Customer Connections: A Guide to Human Behavior for Business Success
Type
Online - Fixed Date
Days
W
Time
10:00AM to 12:00PM
Dates
Oct 09, 2024
Schedule and Location
Contact Hours
2.0
Hosting Center
  • UGA SBDC Webinars
Course Fee(s)
Registration Fee non-credit $39.00
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