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Course Description

Effective supervisory leadership is essential to consistent, well-run hospitality operations. This workshop provides supervisors with practical tools to set expectations clearly, delegate with confidence, and address performance issues before they escalate. The outcome is a more reliable and engaged team that reduces daily friction and strengthens overall business performance.

Learner Outcomes

  • Prioritize strategically: Build skills to evaluate tasks, prioritize work effectively, and delegate appropriately to support overall team productivity.
  • Handle performance issues effectively: Apply clear and timely interventions to address chronic low performance—including issues such as lateness—using consistent, fair, and professional communication.
  • Balance accountability: Establish clear performance expectations and maintain accountability while modeling a professional and respected leadership presence.
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Enroll Now - Select a section to enroll in

Section Title
Hospitality Leadership: Managing People, Performance, and Priorities
Type
In Person
Days
W
Time
9:00AM to 1:00PM
Dates
Feb 18, 2026
Schedule and Location
Contact Hours
4.0
Hosting Center
  • UGA SBDC Savannah
Course Fee(s)
Registration Fee non-credit $59.00

Section Notes

In partnership with the Savannah Tourism and Leadership Council 

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