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Course Description

Discover new management styles, communication styles, progressive discipline processes, and more to help your employees improve and reduce turnover. This course is designed for business owners who supervise employees or have employees who supervise other employees. Through this program, participants will help owners and supervisory employees become better managers. Participants will be exposed to management styles, communication styles, social styles, situational awareness, time management, hiring, training, and the progressive discipline process to help employees improve and reduce turnover. This class exposes participants to what constitutes quality customer service and how to implement a strong customer service program.

Learner Outcomes

  • Identify traits of a good manager
  • Use communication styles
  • Identify social styles and situational awareness
  • Optimize your time management
  • Hire, train, and manage people
  • Identify what great customer service looks like
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Enroll Now - Select a section to enroll in

Section Title
Supervisor Skills for the Modern Manager: Dekalb
Type
In Person
Days
W
Time
8:30AM to 12:30PM
Dates
Feb 18, 2026
Schedule and Location
Contact Hours
4.0
Hosting Center
  • UGA SBDC DeKalb
Course Fee(s)
Registration Fee non-credit $199.00
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